Provident Bank Of New Jersey
www.provident.bank
Provident Bank Of New Jersey Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Provident Bank Of New Jersey has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: In branch customer service.
Cons: Undignified ghetto phone customer service speaking style.
Shadiamond Hdg
Jersey City, New Jersey
Ghetto, GED caliber phone customer service
It is very unfortunate to write because visiting the branches is a fine customer experience. My family has been customers of this bank over the years. At the brick and mortar locations, I have zero complaints. It is an above acceptable customer experience. However, the quality of the phone service is reprehensible. Rude, inarticulate representatives who feel put upon to do their job. I would like to be able to speak with the people with whom I have a financial relationship, in a business speaking register. Not with these folks. They are incapable or unwilling to speak in a dialog tone appropriate for financial matters. High school drop attitude and ghetto presentation. Reflects badly on the banking institution. 'nuff said.
Pros:
- In branch customer service
Cons:
- Undignified ghetto phone customer service speaking style
Reason of review:
Poor customer service
Preferred solution: Let the company propose a solution
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Provident Bank Of New Jersey